Sofa itself is nice but very low to the floor. Regarding the company itself the customer service needs ALOT of work. Sofa 8/10, Company 4/10.
Thank you so much.. I thought I’d give you a try but didn’t expect much to be honest (for the price). I can honestly say I am delighted.. I got exactly what I wanted promptly and with a cheeky grin! ❤️ my sofa. Thank you thank you thank you.
I went for the Chicago LuxCorner and 3+2 Seater in Charcoal. The material is as its in the pictures, the 2 and 3 seaters pictures are abit different in shade for the charcoal but they looked a lot like the corner sofa pictures. Nice sofa nice team, No hassle!
Beautiful sofa but it was faulty on arrival. Delivery men delivered the sofa and left, they didn’t assemble for us so we had to assemble ourselves which was fine. When putting the sofa together we realised it was faulty and contacted sofasnbeds. Very poor customer service, kept ignoring our phone calls and then when they did pick up the phone, we got a load of lies. We were told we had to wait until Monday before it could be resolved which left us with nothing to sit on all weekend and me being 9 months pregnant, it just wasn’t good enough. Luckily for us our builder neighbour managed to fix the sofa for us. It’s now Monday evening and I haven’t heard a word from this company! Highly recommend the sofa but NOT the company. My advice, shop elsewhere
Fab sofa, cant fault it. Came as described nice and comfy.
The bed was very nice, I couldnt have ordered one better. The customer service was nice I was abit unsure which bed to buy the team helped to choose the right one and they showed me how to apply the 10% discount code which is very nice of them too!
I received the sofa yesterday, really good quality and comfortable. They were the cheapest online and they certainly lived up to there standards.
My sofa came in it was lovely and they set up well and how I needed it. They worked around my busy schedule for delivery which was fab!
Lovely sofa! It came as seen on the site, I was abit skeptical to order at first but when It arrived. It was lovely. The delivery guys were nice enough to fit it in set it up as I needed. Would order again!